Site Reliability Engineering Manager - Linux (Open to Remote)

The Site Reliability Engineering Manager manages all production assets for each product. This position s responsibilities include: batching, upgrading, deploying new servers, organizing the teams workload, supporting engineering efforts, compliance, uptime, and performance monitoring. You ll be responsible for prioritizing, organizing and leading your team on the execution of all work. The SRE Manager assesses operational capabilities and performance to ensure the on-time delivery of quality products and services to all customers, both internal and external.

The Site Reliability Engineering Manager reports to the VP of Platform Engineering.

Supervisory Responsibilities:

• Sets and helps team understand performance targets and goals
• Evaluates and provides real-time feedback on performance
• Trains and/or ensures that team is properly trained for their specific roles
• Coordinates on-call rotation
• Coordinates training for staff
• Assists in resolving emergencies, such as a infrastructure or software outages
• Manages headcount and makes staffing decisions related to new hires and terminations

Your Responsibilities:

• Oversee progress in achieving operational/production goals and objectives, especially with respect to quality, cost, and customer service
• Take the responsibility for uptime, data accuracy, and integrity
• Interact with Engineering Leads to assure alignment between teams
• Maintain business continuity for all production assets
• Ensure proper planning and prioritization using agile practices.
• Ensure operations are in full compliance with all company and regulatory requirements
• Be a technical escalation point for your team
• Provide weekly reports on system availability, response, and capacity.
• Manage on-call rotation among team members
• < 5% Travel Required
• Budget Responsibilities include ensuring fiscal responsibility for Hosting and Software licensing